Thank you for choosing Encircle Media for your services. We appreciate your trust and are committed to ensuring your satisfaction. Please take a moment to review our cancellation and refund policy.
1. Definitions
- Company: Encircle Media, referred to as “the Company,” “We,” “Us,” or “Our” in this policy.
- Services: The digital marketing services are provided by Encircle Media through our website.
- Website: The Encircle Media website, accessible from https://www.encirclemedia.in.
- You: The individual or legal entity accessing or using the Services provided by Encircle Media.
2. Your Refund Rights
You have the right to request a refund for the Services purchased from Encircle Media under the following conditions:
a. Eligibility: The Services were purchased within the last 30 days. b. Action Taken: You have actively followed and implemented our recommended strategies and assignments as part of the Services. c. Cancellation Request: The cancellation request is made from the same email address used for the purchase. d. Proof of Action: You provide verifiable proof of your actions taken in line with our recommended strategies and assignments.
3. Cancellation Process
If you wish to cancel and request a refund for the Services, please follow these steps:
a. Contact Us: Notify us of your cancellation decision by sending an email to info@encirclemedia.in. b. Submission of Proof: Along with your cancellation request, submit documented proof of your actions taken based on our recommendations. This should be in a soft copy format (Word, JPG, PDF) and emailed to us. c. Refund Processing: Upon receipt of your cancellation request and valid proof of actions taken, we will process your refund within 14 days. The reimbursement will be made using the original payment method, and no additional fees will be charged.
4. Refund Conditions
We reserve the right to deny refunds if the following conditions are not met:
a. Timeframe: The refund request is made after 30 days of purchase. b. Eligibility: The proof of action provided does not align with our recommended strategies and assignments. c. Different Email: The cancellation request is not made from the same email address used for the purchase.
5. Contact Us
If you have any questions or need clarification regarding our Refund Policy, please don’t hesitate to reach out to us:
Email: info@encirclemedia.in
We are here to assist you and ensure a positive experience with our services.
Thank you for choosing Encircle Media!
Encircle Media Team